F.A.Q.
Do you offer pick-ups and drop-offs?
Yes, we do! You can easily add this option as an "add-on" when booking any of our services.
I'm having trouble with the booking system. Can someone assist me?
Of course! If you're experiencing issues with booking, feel free to visit our "Contact" page for assistance. We will be happy to help you through the process.
My dog has special needs. Can you accommodate them?
We strive to provide the best care for all dogs, including those with special needs. Please contact us before your dog's visit so we can discuss any specific requirements and ensure a smooth and comfortable experience.
Do you offer special rates for veterans and first responders?
We proudly support veterans and first responders. Please get in touch with us for verification, and we will provide you with a coupon code for special rates.
Why can’t I book multiple dates by selecting a start and end date?
Currently, our system doesn’t support selecting a date range for multiple bookings. We’ve submitted a request for this feature with Squarespace. In the meantime, you can select multiple dates by choosing the first day and time, then clicking "Select and Add another time." For detailed instructions, please visit our "Book Now" page.
I have multiple dogs but can't book for all of them at once. What should I do?
Our scheduling system doesn’t yet allow simultaneous bookings for multiple dogs. However, we’ve added a workaround! You can select an "add-on" option during booking where you can specify how many dogs you are scheduling for. The additional cost will be listed next to the add-on and is applied on top of the base price.